How this site operates

What personal data this site collects, why, and what rights readers have under UK data protection law.

Which cookies and similar technologies this site uses, and the position on analytics.

The terms on which this website is made available.

The terms on which research materials are supplied: ordering, pricing, payment, dispatch, and what happens if something goes wrong.

Where orders are sent from and to, which services are used, and what happens between payment and the parcel arriving.

What happens when something arrives damaged, wrong or missing — and why dispatched materials cannot be returned on a change of mind.

The basis on which every material on this site is supplied: laboratory research use only, stated in one place.

The boundary between scientific discussion and medical advice, stated explicitly.

How content is written, sourced, reviewed and approved before it appears.

How errors are reported, assessed and recorded.

How evidence levels are assigned to compound profiles, when they change, and who signs them off.

The accessibility standard this site aims for, and what has been tested.